Contact

If you need information about our products or assistance with an order, you can contact us via email. We usually reply within 1–2 business days.

To speed up support, please include your order number or the email address used during checkout in your message.

If you would like clarification on an item or an update on your shipping status, our team will be happy to help and will do their best to respond as soon as possible.

Thank you!

QUICK LINKS

• Frequently Asked Questions - FAQ
• Privacy Policy
• Terms of Service

Contact

Store Name: Australum
Address: 249 Bourke Street, Darlinghurst, Sydney NSW 2010, Australia
E-mail: info@australum.com
Phone: +61485981835
Contact form: Click here

Customer Service Hours:
Monday to Friday: 9:00 am – 5:00 pm (AEST)

We aim to respond to emails within 1-2 business days. We handle your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).